Perforce Crashing UE4 when selecting as Source Control

Development Pipeline & Plugins
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1

Hey all - I am following every UE4 Perforce tutorial there is out there - but initially setup with the docs from UE4 as my guide… I am able to use a server on my network as Perforce Server, and connect to it both on my local network from home, as well my other members from external computers (from the web). They are able to get all files in the depot… so Perforce server is working fine (verified).

However I’m trying now to connect Perforce as a source control inside UE4. . . even from a blank project (with Perforce Client installed onto Windows7) it crashes instantly when selecting Perforce in the source control options. If I UNINSTALL perforce, it wont crash immediately, allowing me to put in connection information. When I put in this information - it crashes UE4… I’m stumped. I’ve been over a TON of google searches and forum posts - all talking about this same very subject… most answers aren’t even replied to on Answerhub regarding this very topic.

Any one got a solution?

ERRORCODE:

Stack overflow - code c00000fd (first/second chance not available)

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LavasoftTcpService64
LavasoftTcpService64
ws2_32
ws2_32
UE4Editor_PerforceSourceControl!NetTcpSelector::Select()
UE4Editor_PerforceSourceControl!NetTcpTransport::SendOrReceive()
UE4Editor_PerforceSourceControl!NetBuffer::Receive()
UE4Editor_PerforceSourceControl!RpcTransport::Receive()
UE4Editor_PerforceSourceControl!Rpc::DispatchOne()
UE4Editor_PerforceSourceControl!Rpc::Dispatch()
UE4Editor_PerforceSourceControl!Rpc::Dispatch()
UE4Editor_PerforceSourceControl!Client::WaitTag()
UE4Editor_PerforceSourceControl!Client::RunTag()
UE4Editor_PerforceSourceControl!Client::Run()
UE4Editor_PerforceSourceControl!ClientApi::Run()
UE4Editor_PerforceSourceControl!FPerforceConnection::RunCommand()
UE4Editor_PerforceSourceControl!FPerforceConnection::EstablishConnection()
UE4Editor_PerforceSourceControl!FPerforceConnection::FPerforceConnection()
UE4Editor_PerforceSourceControl!FScopedPerforceConnection::Initialize()
UE4Editor_PerforceSourceControl!FPerforceGetWorkspacesWorker::Execute()
UE4Editor_PerforceSourceControl!FPerforceSourceControlCommand::DoThreadedWork()
UE4Editor_Core!FQueuedThread::Run() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\core\private\hal\threadingbase.cpp:400]
UE4Editor_Core!FRunnableThreadWin::Run() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:74]

2

Hi,

It looks to be LavasoftTcpService64.dll that is causing the problem. A quick Google search reveals that there are numerous reports of network connection issues with that dll installed (something that comes with Ad-Aware?). Best remove/uninstall it if you can.

3

Check here for a possible solution.

4

i’m pretty stupid for not catching the Lavasoft at the very top of that error stack… thanks for your pointing out for me!

In a long winded story filled short… this was a pain in the keester to get removed from my system… MBAM nor any other of the malware/adware engines were able to remove this… after a registry attempt of removing this and failing miserably it was time for me to put my SSD that I baught for Christmas to work and had to reinstall my OS.

Thanks again for your help!

5

I add the same issue, uninstalling WebCompanion solved it for me. Hope this can help someone!