x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Epic Games Launcher Error: Connection to the server failed

when I try to log into the epic games launcher i get the "Error: Connection to the server failed" I have tried everything, I am not running on a proxy, I checked all of my firewall settings, i tried the http=wininet and nothing is working. I have literally tried everything. What do I do??

Product Version: Epic Games Launcher
Tags:
more ▼

asked Jan 21 '16 at 12:02 PM in Installation & Setup

avatar image

yuob
1 1 2

avatar image ModernRyoga ♦♦ STAFF Jan 27 '16 at 07:14 PM

Hi yuob,

Try the troubleshooting steps in this section of the troubleshooting guide. Specifically, please make sure that the port 5222 is open. If possible, can you test this by connecting your pc directly to your modem and bypassing your router (if you are using a separate one).

If nothing works, follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs.

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first

Hi yuob,

We haven't heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you're still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.

more ▼

answered Feb 04 '16 at 02:16 PM

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question