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Office Holiday

Epic Games' offices will be on holiday from June 22nd to July 7th. During this period support will be limited. Our offices will reopen on Monday, July 8th. 

Clicked Epic Games Launcher & Does Not Load

Direct x11 installed, Windows 64bit,

Epic Games Launcher does say 32bit - version 2.8.3 (should load still on 64bit)

Tried Epic Games Launcher version 1.11.4 64bit (same problem - nothing loads)

Cannot obtain log info for support. Obtaining debug logging instructions on wiki does not work! Went to properties and added -debuglogging, clicked apply and ok. (See below)

Wiki site mentions:
"Finding and zipping the logs folder: You can find the logs here: WIN: "C:\Users\"Username"\AppData\Local\EpicGamesLauncher\Saved\Logs""

No such directory to folder, no appdata folder or local before epic games launcher.

Please help!

Product Version: Epic Games Launcher
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asked Jan 22 '16 at 09:04 PM in Installation & Setup

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Unreal Files
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Nevermind. Current graphics does not support dx11, only dx9. Windows confuses graphics and system direct x. This is probably the cause. Thanks!

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answered Jan 23 '16 at 12:21 AM

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Unreal Files
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answered Jan 22 '16 at 09:29 PM

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FilipeTessaro
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