Hello there!
I just purchased UE4 and I’m really excited to start using it. But I have this problem that some other people is having.
Basically, I run the installer (UnrealEngineInstaller-1.1.0-2054669.msi) and once it reaches the DirectX installation, it prompts me with the “There is a problem with this Windows Installer package…” and then rolls back everything.
Just so knows, I’ve tried’s solution, including:
- Placing the Installer in the C:/ root.
- Launching it by using cmd as an administrator using the line: “msiexec /i C:\UnrealEngineInstaller.msi /L*V C:\UnrealEngineInstallerLog.txt”
- Re-downloading the Installer.
- Updating the drivers.
Maybe I’m doing something wrong, but anyway, I can’t upload the log file because it’s too big.
I hope we can fix this, I wouldn’t like to cancel my subscription and asking for a refund
And here’s my DxDiag log:
Regards!