Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Launcher Cannot connect to server.

First, I have already done everything on the troubleshooting page. I also tried turning off my firewall and antivirius software after reading that those can interfere with the connection. I have also tried uninstalling and reinstalling the

Every time I try to log in to the launcher it says that it can't connect to the server. Also the account signup and password reset buttons don't work either.

Product Version: Epic Games Launcher
more ▼

asked Jan 29 '16 at 03:01 PM in Installation & Setup

avatar image

1 1

avatar image ModernRyoga ♦♦ STAFF Feb 10 '16 at 09:32 PM

Hello SilentDrew,

I'm sorry to hear that you are having trouble. What firewall software are you currently running?

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first

Hello SilentDrew,

We haven't heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you're still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.

more ▼

answered Feb 22 '16 at 09:37 PM

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question