Hi
I’ve been working on a project for several months now and we’ve been using it across different PCs. Now for some reason the latest version of the map we’ve made will only open on my PC. The project opens fine across all PCs, but as soon as I try to load the main level map on any of the others UE4 will hang. We’re all using 4.9.2 so I can’t see what the issue is. Any ideas?
Hi lukew92,
For troubleshooting purposes, please try creating a brand new map, include some assets from the main level map, give it an original name and try opening this map on another PC that is experiencing the issue. If the newly created map opens on other PCs, proceed to the next step. If not, post the result here.
Then try duplicating the map in question, deleting the most recent edits and then check if the duplicate map will open on another PC with the edits removed: Repeat this step, removing the last few edits at a time to the best of your recollection. This will pin-point the asset/edit causing the issue, if that is the case. (You only need to do this 2 or 3 times, not back to the beginning of the creation of the map.) If you have no luck opening the map after performing this step a few times, let us know and we will continue to investigating.
Also, when you say it hangs, does it eventually crash. If so, please provide the crash logs and callstack from the crash reporter page if present.
Thanks,
.
Hi lukew92,
Since we have not heard back from you in a few days we are closing this post for tracking purposes. However, if you are still experiencing a problem opening your project across different PC’s, please respond with the requested information as well as the results of trying the various suggestions above.
Thanks,
.