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Project crashes on iOS device after switched map

Nothing goes wrong after I switched the default map. Seems like something went wrong with the map. And I cannot upload my crash log now cuz I don't know how to get the crash log on iOS device! Can somebody tell me how to find the log? Thx a lot.

Product Version: UE 4.10
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asked Feb 04 '16 at 02:04 AM in Bug Reports

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davidg0
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avatar image Samantha Sutton ♦♦ STAFF Feb 05 '16 at 09:04 PM

Hey David,

In order to better assist you, I will need to know your exact reproduction steps on how you set up your level so that I too can reproduce this crash. Also, please include your crash logs from your device. You can learn how to obtain those logs by going to the Mobile Development Troubleshooting Guide. Include the type of iOS device you're on, the OS version that's currently on your device as well as whether or not you're on 4.10, 4.10.1 or 4.10.2. Let us know if you've attempted to reproduce this issue within a new project, or even in the 4.11 Preview build. If you want to try in 4.11 Preview, make sure you create a copy of your project so you can go back to 4.10.

Thanks!

avatar image davidg0 Feb 06 '16 at 12:02 PM

I'm not sure how to reproduce the issue, but I think it might caused by the map landscape's material. I'll try to pack it later. Here's the log: link text

log.txt (52.2 kB)
avatar image Samantha Sutton ♦♦ STAFF Feb 08 '16 at 06:48 PM

The logs provided do not include any error that I can see. Could you please upload your project, or a sample project where the same issue occurs? Also, what type of iOS device are you using?

Looking forward to hearing back from you, thanks!

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Hey David,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!

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answered Feb 12 '16 at 07:52 PM

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