Okay, so…
I’m using 4.8.3 (I believe it updated or installed a hotfix or something, this MAY have been where it started), but whenever I open my game, it crashes whilst ‘discovering assets’.
I’ve been working on this game since November and it’s for college as I’m doing Games Development. The game has to be handed in next Friday and I still have some things to do. The reason I’m using 4.8.3 is because that’s what’s installed on the college computers (but I am doing this at home).
Earlier, I got a crash after simply opening the launcher, but I’m sure that’s unrelated…
Anyways, I do get bluescreens a lot so that could be a possible reason why it ain’t working now but here are the logs…
Does this occur in a clean, blank project with no additional content or is it limited to one project?
What steps did you take just before the crash started occurring? Did you create any new assets, make an alteration, etc.?
Can you post your crash logs here? That is the callstack in the image above. To get the logs, please go to \Unreal Projects\PROJECTNAME\saved\logs\ and find the log closest to the time of the most recent crash.
If you remove your contents from your contents folder, does the crash still occur? If not, try slowly adding your content back in until the crash occurs again and post what specific folder/asset caused the crash.
Can you send me the logs from the crash before you removed the contents folder as well? I’d like to see if they are the same crash or if there is something different. If this is the logs from that crash, please send me the logs for the crash after removing the content folder.
Additionally, what is the filepath of the project you are currently working in.
What is the exact moment it crashes?
Does the editor actually open or does it get to the loading splash screen and crash before the editor ever opens?
Thank you for the updated logs. It looks like they are the same error so we can be fairly sure that it is not content related. What is the filepath of your project? The specific error that is occurring is a “bad name” error. Additionally, can you post your dxdiag here so I can take a look? Bluescreens are typically caused by hardware as opposed to a software related error. If you bluescreened while the editor was open it is possible that the project corrupted. Do you have a backup of the project?
We have not heard from you in several days. I am marking this as answered for tracking purposes. If you are still experiencing this error, please comment with the requested information.
Try moving your content from your content folder to a new, clean project. Are you able to open the new project and access your content without a crash?
If you are able to do so and it works without an error I would move all of the content to this new project and continue working from there. While I can’t be absolutely certain, it sounds as though the original project became corrupt at some point and will no longer be usable. I would highly recommend creating a backup copy of the fresh project to prevent this from costing you further time.
I have managed to fix this issue without needing to start again.
As a final attempt on fixing this (because I really don’t have the motivation to start it all again), I moved the ‘Saved’ and ‘Intermediate’ folders out of the project. Luckily, I didn’t get an error! Only thing was, I couldn’t find my levels. After searching a while in the game content to try find my ‘.umap’ files, I found a folder in my old ‘Saved’ folder.
This was the filepath: Saved\Autosaves\Game\FirstPersonBP\Maps
Luckily, the maps were auto-saved every once in a while!
The latest one was around 5 minutes before it all got corrupt!