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Why is my laptop overheating and shutting down?

Hello there!! I have a Toshiba Qosmio X875 laptop with the following specs: Windows 7 16 gigs on RAM 4 iCore 7 processor
Nvidia GeForce GTX 670M (with 3 gigs on VRAM) with the most recent drivers (335.23) SSD drives

after few minutes of just working with UDK (just the basics stuffs such as move, rotate and scale objects) my computer overheats and shuts down... Can you help me please? thanks in advance

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asked May 01 '14 at 01:49 PM in Everything Else

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avatar image TJ V ♦♦ STAFF May 01 '14 at 02:35 PM

Hi carlos.delarosac,

I'm sorry you're having problems getting the engine to run on your system. Could you clarify if you are running the Unreal Engine 4 or UDK?

If it is UDK please refer to the UDK forums posted below for assistance.

Unfortunately we can't assist you with hardware issues. Please see the FAQ for the recommended hardware specs. https://www.unrealengine.com/faq

Thanks, TJ

avatar image carlos.delarosac May 01 '14 at 02:39 PM

Hola TJ Ballard Unreal Engine 4.1 :)

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It means your laptop overheats on full CPU usage overall, so it's laptop issue not Unreal. You can try get your laptop vents more space, there possibility that your vents eat up dust over time and now it's blocking air in vents so you would need to clean it up or in general cooling system sucks in your laptop. You could also try to disable any CPU clock boost systems if you have any, which may heat up your CPU.

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answered May 01 '14 at 02:22 PM

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avatar image carlos.delarosac May 01 '14 at 03:15 PM

thank you very much Shadowriver... I'll try it :) the funny part is that when I'm using other apps like Maya, Zbrush and Keyshot (all of them open at the same time) my laptop works just fine... Is the Unreal 4.1 software (I have nothing else open) that overheat my laptop thanks very much again

avatar image Funkenstein May 24 '14 at 04:26 PM

If you still have issues you could try disabling realtime rendering in the viewport and to limit the frames per second.

To disable realtime rendering there is a little button with an arrow pointing down in the top left corner of the viewport. Toggle the Realtime option off. ( or just press Ctrl+R in the viewport)

To clamp the max frames per second you can type "t.maxfps 30" in the console command on the top right of the editor where it says "Enter Console Command". ( you can experiment with different numbers other than 30 to get a balance)

Just by turning off Realtime rendering my GPU temps go from 71 deg to 42 deg and if I am just working on blueprints or something it works great.

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