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Group project game wont package?

Hey guys, working on a group project racing game at uni and when trying to package it always comes up failed.

RunUAT.bat ERROR: AutomationTool was unable to run successfully. MainFrameActions: Packaging (Windows (64-bit)): BUILD FAILED PackagingResults:Error: Error Unknown Error

This is the error that pops up at the end of the log.

Have heard that I need to compile and then recompile the source? Or get new source files in visual studio? I don't really understand how to do that - I just installed that when prompted by UE4 and didn't mess with it at all and so just getting failed by default.

We are using FMOD in the project but have marked it to package so I doubt its that. Thought I would add it just in case.

Product Version: UE 4.10
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asked Feb 22 '16 at 01:25 AM in Packaging & Deployment

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Joshiraptor
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avatar image Nawaf Al-Rawachy Feb 22 '16 at 10:45 AM

Please Upload a copy of the log so that we may be able to assist you

avatar image Samantha Sutton ♦♦ STAFF Feb 23 '16 at 10:35 PM

Joshiraptor,

Please upload the output error logs from the editor. Attach them as a .txt format. Please also provide additional information about your version of the engine. Are you on source or binary? Did you use all blueprints, code or a mixture of both? Provide as much information as you can.

Thanks! :)

avatar image Joshiraptor Feb 24 '16 at 02:57 PM

Apologies for my slow reply but Here is the attached error file. Thanks for reading my post.

errorfile.txt (32.9 kB)
avatar image Samantha Sutton ♦♦ STAFF Feb 24 '16 at 07:27 PM

Does any of the computers being used have spaces or special characters in their user name? Do you have Visual Studio installed if so, make sure it's not the Community version. Are you on binary (Epic Games Launcher) or source (GitHub)?

avatar image Joshiraptor Feb 25 '16 at 07:22 PM

Dont think there are any spaces, not sure on Vis Studio but its just the one ue4 prompted me to install. On binary too, thanks for the help!

avatar image Samantha Sutton ♦♦ STAFF Feb 25 '16 at 08:36 PM

Could you please verify that there aren't any spaces OR special characters in your Windows username?

Please double check the version of Visual Studio. If I cannot get specific details, it'll make it hard to resolve your issue.

Thanks! :)

avatar image Joshiraptor Feb 25 '16 at 10:27 PM

yes the username has a space in it. 90% sure it wasn't the community version also. I dont know what one UE4 prompts users to install by default

avatar image Samantha Sutton ♦♦ STAFF Feb 29 '16 at 10:15 PM

Try removing the space from the username if you're able to. Once you've done that, could you please let me know whether or not the packaging process has worked?

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Hey Joshiraptor,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!

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answered Mar 08 '16 at 03:28 PM

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