Group project game wont package?

Joshiraptor · February 22, 2016, 1:25am

Hey guys, working on a group project racing game at uni and when trying to package it always comes up failed.

RunUAT.bat ERROR: AutomationTool was unable to run successfully.
MainFrameActions: Packaging (Windows (64-bit)): BUILD FAILED
PackagingResults:Error: Error Unknown Error

This is the error that pops up at the end of the log.

Have heard that I need to compile and then recompile the source? Or get new source files in visual studio? I don’t really understand how to do that - I just installed that when prompted by UE4 and didn’t mess with it at all and so just getting failed by default.

We are using FMOD in the project but have marked it to package so I doubt its that. Thought I would add it just in case.

Nawaf_Al-Rawachy · February 22, 2016, 10:45am

Please Upload a copy of the log so that we may be able to assist you

anonymous_user_a08c0bf2 · February 23, 2016, 10:35pm

Joshiraptor,

Please upload the output error logs from the editor. Attach them as a .txt format. Please also provide additional information about your version of the engine. Are you on source or binary? Did you use all blueprints, code or a mixture of both? Provide as much information as you can.

Thanks!

Joshiraptor · February 24, 2016, 2:57pm

Apologies for my slow reply but [Here is the attached error file][1]. Thanks for reading my post.

79745-errorfile.txt (32.2 KB)

anonymous_user_a08c0bf2 · February 24, 2016, 7:27pm

Does any of the computers being used have spaces or special characters in their name? Do you have Visual Studio installed if so, make sure it’s not the Community version. Are you on binary (Epic Games Launcher) or source (GitHub)?

Joshiraptor · February 25, 2016, 7:22pm

Dont think there are any spaces, not sure on Vis Studio but its just the one ue4 prompted me to install. On binary too, thanks for the help!

anonymous_user_a08c0bf2 · February 25, 2016, 8:36pm

Could you please verify that there aren’t any spaces OR special characters in your Windows username?

Please double check the version of Visual Studio. If I cannot get specific details, it’ll make it hard to resolve your issue.

Thanks!

Joshiraptor · February 25, 2016, 10:27pm

yes the username has a space in it. 90% sure it wasn’t the community version also. I dont know what one UE4 prompts users to install by default

anonymous_user_a08c0bf2 · February 29, 2016, 10:15pm

Try removing the space from the username if you’re able to. Once you’ve done that, could you please let me know whether or not the packaging process has worked?

anonymous_user_a08c0bf2 · March 8, 2016, 3:28pm

Hey Joshiraptor,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!