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Epic Games' offices will be on holiday from June 22nd to July 7th. During this period support will be limited. Our offices will reopen on Monday, July 8th. 

How do i contact epic games?

Hi, I, and two other classmates of mine, are trying to contact the makers of unreal engine for a class project. we have tried using the email they have put up on the website, but every time we try to send it we get an error message saying the email doesn't exist. this is the email we tried to use: office.contact@epicgames.com I don't know if its just the emails we are using, or is this just and invalid email to contact them? if so can some one provide the correct email?

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asked Feb 22 '16 at 05:06 PM in Using UE4

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avatar image Jacky Feb 22 '16 at 05:09 PM

Depending on what you want to talk about you can use one of the email addresses here: https://www.unrealengine.com/contact

avatar image horachelgrady Feb 23 '16 at 09:59 PM

Me and my instructor tried the links one this page, but they seem to lead no where.

avatar image phil_me_up May 30 '18 at 09:33 PM

What is it you want to speak to them about? We might be able to provide the answer for you, or link you to some additional information.

avatar image Max_oof Dec 01 '18 at 05:02 PM

I was linking my xbox account to my pc account I linked it but it still hasent transferred my stuff to my pc account

avatar image T. rex man Dec 19 '18 at 12:33 PM

I made a accident purchase and I don’t have no refunds left

avatar image Richardp1024 oct Jan 23 '19 at 01:06 PM

I was playing on a galaxy Samsung note 9 to get the galaxy skin and then when I log in to my accout the galaxy skin was not there please fix it

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2 answers: sort voted first

This looks like a necro thread to me, not sure this will help the original poster (2016), but I'm going to leave the current support info regardless.

If you need to contact Epic Support - please fill out this form

Yes it says Fortnite, but it is currently used for UE4 as well, just select a random Game Mode as it doesn't matter for UE4 issues. Epic will contact you for further support.

Thank you

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answered May 30 '18 at 10:10 PM

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answered May 30 '18 at 07:38 PM

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avatar image WoahItsGaby Sep 23 '18 at 05:25 PM

hi I can’t login into my new account it’s weird and I did the email right and password but it says it doesn’t exist

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