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UE4 CRASH on Poser FBX Import

Hello, I'm having a systematic crash while importing FBX witha nimations from Poser Game Dev 2014.

How can I fix that (It works if I use Mixamo downloaded FBX).

I'm using a 3D model & animation made with Poser GameDev 2014. I'm doing the following steps:

1) Step 1: Export TPose (single frame, select Unreal 4.2 preset which is FBX2014 compatible) Import in Unreal OK (but crash if I select animation by error)

2) Step2: Add a walk animation to my character in Poser. Do the same (but with export multiple frame for anim). Import in Unreal, unselect Mesh, select Step1 skeleton, validate => CRASH

Can somebody help ? Thank you !

Product Version: UE 4.10
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asked Feb 26 '16 at 08:09 AM in Bug Reports

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ideoservo
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avatar image Lovecraft_K ♦♦ STAFF Feb 26 '16 at 03:24 PM

Hello ideoservo -

Can you please make sure to submit the crash from the crash reporter and post the generated Machine ID code back here, so we can track this issue down for you?

Thank You

Eric Ketchum

avatar image ideoservo Feb 27 '16 at 05:00 PM

Hi ! Thanks for answering.

1) Can you please make sure to submit the crash from the crash reporter => Done each time it crashed 2) Not sure to understand what you want from me.

FBX Import Options Mesh (check off) Skeleton (my TPose skeleton) All other settings leaved by default

Click Import

Log: MachineId:9A734A6144CEEF6DDCB04D9729F04B82 EpicAccountId:aaa8d745c9324e53aec59f1573eaba5c

Access violation - code c0000005 (first/second chance not available)

""

libfbxsdk libfbxsdk libfbxsdk UE4Editor_UnrealEd!ApplyUnroll() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\editor\unrealed\private\skeletalmeshedit.cpp:244] UE4Editor_UnrealEd!ApplyUnroll() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\editor\unrealed\private\skeletalmeshedit.cpp:246] UE4Editor_UnrealEd!ApplyUnroll() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\editor\unrealed\private\skeletalmeshedit.cpp:246] UE4Editor_UnrealEd!ApplyUnroll() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\editor\unrealed\private\skeletalmeshedit.cpp:246] UE4Editor_UnrealEd!UnFbx::FFbxImporter::MergeAllLayerAnimation() (...)

avatar image ideoservo Feb 29 '16 at 06:24 AM
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Hello ideoservo -

This crash has been previously reported as UE-22956 and is corrected in version 4.11 of the engine.

Thank You

Eric Ketchum

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answered Feb 29 '16 at 02:58 PM

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Lovecraft_K ♦♦ STAFF
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avatar image ideoservo Feb 29 '16 at 06:17 PM

Hello, great, is it available in 4.11 preview version ?

avatar image Lovecraft_K ♦♦ STAFF Feb 29 '16 at 08:22 PM

Yes, the fix should be already implemented in the 4.11 Preview Version, if you get a crash in the preview, please make sure to report back here.

Thank You

Eric Ketchum

avatar image ideoservo Mar 01 '16 at 06:11 PM

It works with 4.11 Preview 6. Thank you !

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