I just downloaded the editor and it crashes every time. I am using a mac mini os x 10.9.2 with an Intel hd 3000 with 8 gigs ram. I understand that I’m way below the listed requirements, I’m mainly just looking to use the blueprint function. Am I out of luck or is there some way of getting it to work? Thanks
Hi Ferus,
Our apologies for the difficulties you are facing. There is actually a known issue with Macs and the Intel HD 3000 cards which causes this crash. It is being looked into, but we do not have a definite timeframe for a fix. Even after the fix, as you mentioned, your hardware is below the recommended requirements and we cannot guarantee a good experience.
Please view this post, it contains more information about the crash, and also a potential workaround.
If you find that you cannot run the editor, and have no other alternatives, we welcome you to contact our billing department to discuss your options.
Cheers!