Launcher Error Message: Did not get a response

I was running UE4 at my office just fine now when I come home, I am getting the “Did not get a response. Are you connected to the internet?” error message.

I am connected, where can I look for issues?

Hi Garling, sorry you’re having issues! Sounds like it could be some firewall or something blocking the Launcher from accessing your internet connection. Check out this post:-

If you follow the instructions about adding HTTP logging (under content download issues), and then reproduce the issue a few times, you can upload a zip of you logs folder, as mentioned in that post, and we’ll take a look for you!

Hi Garling,

We have not heard back from you in a few months, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.