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Impossible to reinstall UE4, 'ghost' older version involved

Hi ! First, excuse me for my english.

I had UE4 installed on a drive I don't have any more. Ever since, it's impossible to reinstall it, I get this prompt each time I try :

alt text

I read a lot of topics about it, and no one had a satisfying solution to my case.

What I tried :

  1. Cleaning registry keys with CCleaner

  2. Searching manually into registry keys to delete every unreal or epic games related keys

  3. Using Microsoft Fix It

I'm running out of ideas and I'm quite reluctant to the idea of reinstalling windows...

Thanks for your help :)

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asked Mar 17 '16 at 08:58 PM in Installation & Setup

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Hi Statera,

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!

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answered Mar 18 '16 at 01:49 PM

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