[Android] My Project Isn't Working Correctly

When i deploy my project to my nexus 6p, it only works when i deploy it with Shipping setting with ETC1 compression. After that, when i enable HDR it freezes as soon as it loads, and I have no idea why or how to find out why. If anyone has seen this problem before or if someone has any ideas, it would be much appreciated. Can post the project if anyone would like to test it for themselves, just ask.

Hi Sonicskater34,

Have you only tested on the Nexus 6p or do you have any other devices to test on as well?

Can you grab the logs for from the device for the freeze?

If you connect your device to your computer, you should be able to get to the install directory where the game project is you should be able to find logs in this Phone > UE4Game > Project Folder > Project Folder > Saved > Logs.

Also, can you grab the logs by doing the following.

  • Connect your Android phone with the game installed on it and the phone using USB Debugging.
  • Navigate to C:\NVPACK\android-sdk-windows\tools
  • open monitor.bat
  • This will open Android Device Monitor
  • In the left hand panel under Saved Filters click the PLUS (+) sign and create a filter.
  • Name the Filter UE4
  • Next to by Log Tag: put in UE4|Debug
  • At the bottom in the drop down for by Log Level change this to Verbose
  • Click OK
  • Now Run your game so that it freezes/Crashes or does what it needs to to reproduce.
  • Once done, copy and paste the log here in a text file.

If you want you can post a link to the project and if the log doesn’t show anything useful I can go ahead and use that.

Thank you!

Tim