x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

[Error] "Did not get a response. Are you connected to the internet?"

Getting the "no response" error from the Epic Games Launcher. Was working fine yesterday. No fixes I have found on this forum have helped.

I have a stable internet connection. I am not using a proxy server. Tried adding -http=wininet to the launcher shortcut. Tried adding -OpenGL to the launcher shortcut. Made Windows Firewall rules to open ports 80, 443, and 5222. Tried the launcher with Windows Firewall disabled. Tried the launcher with AVG Free disabled (my only antivirus software). Tried creating a new local user. Tried uninstalling and reinstalling the launcher. Enabled TLS 1.0, TLS 1.1, TLS 1.2, SSL 2.0, and SSL 3.0

Strange that it was working yesterday, but not now.

Product Version: Epic Games Launcher
Tags:
more ▼

asked Mar 20 '16 at 07:49 PM in Installation & Setup

avatar image

Messiabolical
1 1 2

avatar image Messiabolical Mar 20 '16 at 07:50 PM

Log files.

dxdiag.txt (72.3 kB)
debug logs.zip (59.7 kB)
(comments are locked)
10|2000 characters needed characters left
Viewable by all users

2 answers: sort voted first

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!

more ▼

answered Mar 21 '16 at 01:46 PM

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

please use administrator mode to run it

more ▼

answered Apr 20 '16 at 01:04 AM

avatar image

Minikinfish
1

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question