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Cant download unreal engine 4 it stucks at please wait

I cant download unreal engine whever i click on install it ask me to select the components you want to install and then when i click on install it stucks at please wait.I have tried waiting but after sometime the please wait error disapper and shows me the install button again.I have also tried to reinstall the launcher but same thing happen again and again. Sometimes it start downloading but stuck at 0%.I have tried all the trobuleshooting steps that are given in troubleshooting page.So i am submiting my deblogs and dxdiag.Please help me link text

Product Version: UE 4.10
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dxdiag.txt (72.5 kB)
logs.zip (92.7 kB)
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asked Mar 22 '16 at 02:46 PM in Installation & Setup

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Tanveersingh
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Hi Tanveersingh,

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!

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answered Mar 22 '16 at 05:10 PM

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thanks for fast responce

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answered Mar 23 '16 at 03:39 AM

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Tanveersingh
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I am witnessing the same problem! What should I do?

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answered Jul 02 '16 at 04:22 PM

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UnrealNirvana
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