I’m a student, just started using UE4 in September but I’m having problems. I have 3 weeks off and I want to get some extra work done to make this game as good as I can make it but everytime I try to launch the project on my home PC it immediately crashes. The game was created on 4.10.2 and now I’m at home trying to open it in 4.10.4 though I doubt that’s the problem when I try to start it it comes with a message saying the project requires the FMOD plugin but I can’t find this on the marketplace and it gives me the option to disable it before it begins to load then crashes.
MachineId:515B723346C4B66A9F8D2FB34BAFBB29
EpicAccountId:fda48399ef964e7e8078497f88239aa7
Unknown exception - code 00000001 (first/second chance not available)
"Fatal error: [File:D:\BuildFarm\buildmachine_++depot+UE4-Releases+4.10\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 91]
Ran out of memory allocati
UE4Editor_Core!FDebug::AssertFailed() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\core\private\misc\outputdevice.cpp:374]
UE4Editor_Core!FGenericPlatformMemory::OnOutOfMemory() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\core\private\genericplatform\genericplatformmemory.cpp:92]
UE4Editor_Core!FMallocTBB::Realloc() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\core\private\hal\malloctbb.cpp:99]
UE4Editor_Core!FHeapAllocator::ForAnyElementType::ResizeAllocation() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\core\public\containers\containerallocationpolicies.h:344]
UE4Editor_AssetRegistry!operator<<() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\core\public\containers\array.h:1198]
UE4Editor_AssetRegistry!operator<<() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\assetregistry\public\assetdata.h:333]
UE4Editor_AssetRegistry!operator<<() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\core\public\containers\array.h:1201]
UE4Editor_AssetRegistry!FAssetDataGatherer::SerializeCache() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\assetregistry\private\assetdatagatherer.cpp:556]
UE4Editor_AssetRegistry!FAssetDataGatherer::Run() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\assetregistry\private\assetdatagatherer.cpp:81]
UE4Editor_Core!FRunnableThreadWin::Run() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.10\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:74]
Hi Sitruc,
This is an Out of Memory error. Can you send a copy of the DxDiag from this system? Can you get a copy of the Dxdiag from the school system you originally started the project on? (If not, do you know the general specs of that machine? ie processor, how much RAM etc.)
Also, if you have not already tried, try these steps:
- Open a blank project in UE4.10.4
- With the blank project open, try opening your school project: File>Open Project>MyProject
You might also try downloading and installing UE4.11preview8 and opening a copy of your project (DO NOT overwrite the original). This, of course, will require it be loaded on the school machine to continue working on it. However, if it’s at the presentation stage, you can package it and 4.11 will not need to be installed in order to present the final product.
-.
Here’s the DxDiag for my system, currently don’t know and can’t get a hold of the Universities specs but as the computers we use are made for the games design course they should be pretty good. sorry I can’t get you more information for now but I will update you asap.
Tried to open it from a blank project with the same result, and I’m going to give 4.11 a try as soon as it downloads.
link text
I just launched my project with Windows task manager open, I was only using 37% memory and the project started using around 100mb/s but it quickly shot up to 6000 which is when It crashed.
The only reason I requested the Universitie’s specs is to compare to yours… but it is not absolutely necessary. I looked up your crash on our Crash Reporter site and see a common thread is that this mainly occurs on Windows 10 pro 64 bit, with some Windows 8 and only one instance of Windows 7. The out of Memory error is caused by the engine continuously resolve an infinite loop and will occur regardless of how much memory your system has.
However, if you are able to open a blank project in UE 4.10 then we know that the issue is “project specific” verses a conflict between UE4.10 and Windows 10 pro. What I would suggest is making a copy of project folder, if you don’t have one already, and then, with the editor and Launcher closed, deleting the “Intermediate” and “Saved” folders. Then launch the project by right-clicking on the project icon and selecting “Launch game.”
Also, try opening a copy of the project in UE4.11, as we previously discussed. Also try after deleting the Intermediate and Saved folders.
I did what you said but now I’m getting this new error.
link text
The new error is also an Out of Memory error, typically associated with building lighting. Since you cannot open your project to fix, I suggest increasing /memory paging as describing as described in the following post:
https://answers.unrealengine.com/questions/190073/please-help-me-with-this-error.html
If this is not possible, if you have access to your School’s computer, I would open the project, build/rebuild the lighting and save. Then, with permission, update UE4.10.2 to UE4.10.4 and make sure it opens in this environment. Be sure to build and save lighting. Then when you try to open your project on your home computer, if it still does not open we will at least be comparing “apples to apples.”
Finally, you have not said if you have tried installing UE4.11 preview and opening a copy in that version. Please include this information.
-Thanks
yes I have tried 4.11, and I tried memory paging but it came up with the previous error even though there didn’t appear to be a problem when I looked at the memory usage while loading, I’ll have to get to Uni on monday. and see what I can do there.
Thanks for the update. I have based the troubleshooting steps on previously resolved Out of Memory issues. Please let me know what you find after updating at your school’s computer as the variables standing out as a “red flags” are that you started in UE4.10.2 on one work station and opened in UE4.10.4 on another, both work stations being well suited to run UE4.
Hi Sitruc102,
Since we have not heard back from you in a few days, I am marking this thread “resolved” for tracking purposes. However, if you are still experiencing this crash on startup, please respond by letting me know what happened when you updated your school’s version of UE4 to 4.10.4 and saved out a copy.
Thanks,
.