General Troubleshooting Tips

Community Community & Industry Discussion
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1

Hi everyone,

I’ve completed the endless runner tutorial here: Endless Runner: Wrap Up | 07 | v4.7 Tutorial Series | Unreal Engine - YouTube

I’m having a strange issue where my character seems to fall through the floor, the coin counter disappears, and the game just hangs. Explaining everything about the issue over text isn’t feasible, so I was wondering what kind of tools Unreal gives for troubleshooting these run time issues.

Is there some verbose log in the background that I can access? The game doesn’t crash, it just hangs, my character disappears, and there’s a few other indications that the game isn’t working. I just realized that I don’t know much tools to diagnose any run time issues or anything of the sort, so I wanted to know if you guys had standard tools. (Or, if there are tools built in.)

2

Have a look at your Kill -Z in the World Settings, it sounds like you are hitting the kill zone:

83694-worldkillz.png

Adjust the Kill Z to something like -10000 and try running again.

3

I modified the kill z setting, and I haven’t randomly died yet. I think it’s fixed, but I’ll just keep running the game to make sure it doesn’t happen anymore and mark as solved. Thank you for your help.

4

yeah, that did it. Thank you very much