hi i just started using unreal engine for the first time I’m using a macbook air to use this and I’ve been trying to use it for the past 2 days but i couldn’t it wouldn’t load when i click launch like i click it and as soon as i do it crashes and i don’t know what to do?
Hi Jcdarkcon1
Please provide as many of the following as possible:
- Your Mac’s specs. You can find this in the Apple menu >About This Mac>More Info> Add the information from this window (serial # not necessary).
- The “System Report:” Apple menu >About This Mac > System Report>Hardware (All information listed in the “Hardware Overview.”) You can cut and paste this information or provide screen shots, whichever is more convenient.
- If the Crash Reporter window is present when the crash occurs, select “Copy Callstack to the Clipboard,” and paste that information in a document and add to this post. Be sure to hit “Submit” on the Crash Reporter pop-up to send the Crash Report to Epic.
Providing this information and appropriate logs will help us track down and isolate the source of the bug as quickly and efficiently as possible.
Thanks for your cooperation,
.
Hi Jcdarkcon1,
Since we have not heard back from you in a few days we are closing this post as resolved for tracking purposes. However, if you are still experiencing problems launching the engine, please respond with as much of the requested information as possible. If you are experiencing an issue launching a version of the engine, run the Launcher in debug mode and post the generated logs here. -Full instructions: Troubleshooting Launcher Problems