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How to start the Epic Games Launcher(64-bit)?

I installed the launcher from the .MSI It shows the launcher running in the task manager when ran without a modifier tag, but I don't see the launcher itself. It immediately crashes and shows to the crash report client in the task manager with the -OpenGL tag. It both installs and attempts to run the 32-bit version on my machine, although I have a 64-bit OS. I tried the debug logging and it confirms it's trying to run 32-bit mode, and that it's missing/cannot access files.

Product Version: Epic Games Launcher
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asked Mar 29 '16 at 03:28 PM in Installation & Setup

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ZeekJ
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3 answers: sort voted first

i share my solution :

                     ---------------------------------------------------
        GO TO --->  C:\Program Files (x86)\Epic Games\Launcher\Portal\Extras\Redist
                     ---------------------------------------------------
                 Launch ---> LauncherPrereqSetup_x64
                 Uninstall ( if installed )
                 Then, 
                 Install again..,  
                 Have fun !
                    ---------------------------------------------------
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answered May 19 '18 at 11:20 PM

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bouleburden
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Hi ZeekJ,

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!

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answered Mar 29 '16 at 07:59 PM

avatar image usofkairos Apr 03 '18 at 11:25 PM

Lots of people are having this same issue, you should address it publicly...

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idont find any extras folder in epic game launcher

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answered Sep 04 '18 at 01:14 PM

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2020shantanu
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