Ever since I upgraded from UE4.10 to UE4.11, all my projects have duplicates in the launcher library. The duplicated show the exact same UE4 versions. They both use the same path directories. Is there a way to refresh the library display?
Hi Haskellf,
Please hover over the icons in your project folder and carefully check the paths for the duplicates. They may have an extra character at the start. Some user’s have reported this previously. Do not delete the duplicate projects as this could also delete the original. The possible workaround for this is to uninstall then reinstall the engine version that caused the duplicates to appear.
Please be aware that we have recently restructured our support system to better assist our users across Epic’s growing catalog of products.
Epic Games launcher support will now be handled by our Player Support team through an email ticketing system and active knowledge base. This support will encompass the download and installation of the launcher and the various Epic Games products hosted on the launcher (UE, UT, Shadow Complex, Fortnite, and Paragon). The launcher support team will also handle connection issues related to these products. The launcher support site can be accessed here (http://help.epicgames.com/).
Traditionally, Unreal Engine support has been handled through AnswerHub, and this particular process will not change. Users of the Unreal Engine may continue to post questions and issues as normal and interact with the engine support team. Any questions or issues that arise prior to the successful installation of the Unreal Engine should be directed at the website above and the launcher support team.
Those seeking assistance with the other individual products may do so through the following pages:
Unreal Tournament - http://help.unrealtournament.com/
Shadow Complex - http://shadowcomplexhelp.epicgames.com/
Fortnite - Coming soon
Paragon - http://paragonhelp.epicgames.com/
It appears that 4.11 is reading symbolic links as direct paths compared to 4.10. The duplicates are the same file but since I am using symbolic links from drive C: to Drive E:, UE4.11 creates duplicates. What change has occurred in 4.11 where these duplicates get created compared to 4.10?