Android Games takes long to load after launching from ue4

Community Community & Industry Discussion
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1

HI Guys so ill get straight to the point

Im trying to create an android game using engine v4.11 and using a samsung smp-900 (galaxy note pro 12) however when i launch my game from pc on my tablet the game stays at the splash screen for 5-10 mins or longer before it starts properly , i have even tried to use a completely blank project and even that takes about 5 mins to load , any ideas what the issue could be ?

2

Hey Vchircu,

In order to better assist you, I’m going to need for you to provide me the logs from your mobile device.

  • Attach your phone to the computer
  • Go here: C:\android-sdk-windows\tools
  • Open up Monitor.bat
  • Launch the program and save the logs

If you cannot get Monitor.bat to open, please go to:

  • C:\android-sdk-windows\tools\lib\monitor-x86
  • Open up Monitor.exe
  • Follow the instructions above

Make sure that you highlight all of the logs, because they do not save unless they’re highlighted.

  • Check to see whether or not the same loading issue happens on a blank project (Blueprint, C++ or a mix - - whichever your original project consists of).
  • Is your game large in GBs?
  • Are there a lot of visual effects or animations?
  • Did you get your version of 4.11 from the Epic Games Launcher or through GitHub?

Thanks!

3

Hey Vchircu,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!