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Having a problem with running the Epic Games Launcher

I am having a problem with the epic games launcher, where I can't run it. I have uninstalled, reinstalled, tried installing it in different directories, and I've looked around this forum for some help but nothing is working. I am running 64-bit Windows 7 and I have all the required specs. When I try to run the Epic Games Launcher, it just doesnt open. I don't know if it's crashing, or something like that but it doesn't open up or even pop up or anything. Also, when I look at the install directory of it, the folder is called "Win32" I dont know if this applies to even 64-bit operating systems, but if there's some 64-bit epic games launcher install, I'd greatly appreciate that.

Product Version: Epic Games Launcher
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asked Apr 16 '16 at 05:30 PM in Installation & Setup

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RottingInGames
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Hi RottingInGames,

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!

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answered Apr 18 '16 at 01:51 PM

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