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Standalone crash 4.10.2

Hi!

Im having a problem with my archviz project. Every time I package or try play in standalone mode unreal crashes. The window freezes for a minute and then closes down and opens the crash report. Sometimes I can move for a short while and then it crashes. In the editor it works fine, just some troubles with black shading but thats another problem. Im hoping the black shades doesnt show in the packaged game. I pumped up the lighting resolution on most of my assets and tested them in a seperate scene and there they look fine.
Please help!

/Sandra

Product Version: UE 4.10
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asked Apr 26 '16 at 05:51 AM in Packaging & Deployment

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Was14vda
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Hi Sandra,

Can you please provide the following information:

  • The logs from the Project Folder > Saved > Logs

  • The Full Call-Stack from the crash reporter window copied to a text file. Please include the Epic/Machine ID that is located at the top of the call stack window.

  • Does this happen in any other projects or only in this specific one?

Thank you!

Tim

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answered Apr 28 '16 at 04:08 PM

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Tim Hobson ♦♦ STAFF
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avatar image Was14vda Apr 29 '16 at 05:15 AM

Hi Tim!

Thank you for your answer!

I hope that this is the right information you need. There was a whole bunch of logs in the "logs"-folder but this is the latest documents.

The crash only happens in this particular project.

Anything else I can do?

/Sandra

link text

avatar image Was14vda May 03 '16 at 07:15 AM

Hi Tim!

Just checking in, any luck with solving my problem? Thanks!

/Sandra

avatar image Tim Hobson ♦♦ STAFF May 06 '16 at 04:38 PM

I don't see anything specific necessarily that stands out other than a warning in the First Person character mesh for the Projectile being saved with an empty engine version.

If you try changing to the archviz character in the World Settings for your level do you still get the crash? You can do this by going to World Settings > Game Mode > Default Pawn Class > select ArchVisCharacter.

Can you also try making a copy of your project and opening it in 4.11.2 or the 4.12 Preview 2 release? There could have been a fix in here that may have already solved for some instances like this. There is ~5-6 months worth of work difference in 4.10 to 4.12.

avatar image Was14vda May 11 '16 at 07:04 AM

Hi!

I still get the crash even if I changed the game mode to archviz cahracter..

Opened it in 4.11 and it doesn't crash in the stand alone mode in the editor.

Tried to package/cook the project and got an error during the packaging. Checked the output log and I guess this is the problem "FMemoryWriter does not support data larger than 2GB"? :(

avatar image Tim Hobson ♦♦ STAFF May 11 '16 at 07:28 PM

Right the FMemoryWriter cannot support data over 2GB. You'll want to break the level up into different sublevels. This is easy enough to do by dedicating one as the Persistent level and then having sublevels that contain the other assets.

You can see MrFed's answer in this post long with a link to a tutorial for using sublevels. This should alleviate that issue.

avatar image Was14vda May 16 '16 at 10:11 AM

Great, thanks! Just need the link to the tutorial you are talking about ;)

avatar image Was14vda May 16 '16 at 01:52 PM

Thank You so much for your help!

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