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UE 4.11.2 Install Failed - Prerequisites error E-1223 and R-23

Hi! I'm trying to install UE 4.11.2. After downloading the engine I was hit with a R-23 error, so I followed theses steps on Epic's Support Center.

After uninstalling and reinstalled every version of Visual C++ from 2010 to 2013 and DirectX, I run the UE installation again. This time I got a E-1223 error. So I followed the advice given on this post. Now the R-23 keeps coming up.

PS: My PC's spec: Win 7 x64, CPU: 2.70 Ghz, RAM: 5 GB, Video Card: 1GB

Product Version: UE 4.11
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asked May 01 '16 at 10:25 PM in Installation & Setup

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Phishy Phil
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Hi Phishy Phil,

If you are still experiencing trouble with the editor, please use the "Email Us" button on help.epicgames.com and fill out the form for additional assistance.

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answered May 02 '16 at 01:15 PM

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