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"Medieval Props Pack 2" download not available

I purchased the "Medieval Props Pack 2" on the marketplace. After purchasing, I updated the launcher. When I try to download "Medieval Props Pack 2" there is no download button. It only says "unavailable". And I can't find the pack in my vault. Before I updated the launcher, I had no problems. The download was available. What can I do?

Product Version: Epic Games Launcher
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asked May 02 '16 at 09:54 AM in Marketplace

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avatar image Nizoo Sep 04 '16 at 08:25 AM

I have the same exact issue here.

avatar image Adam Davis STAFF Sep 09 '16 at 07:37 PM

Hi everyone,

I apologize for the delayed response. Are you still experiencing this error? Did you purchase the pack on this account or was it on another account?

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I am marking this as answered for tracking purposes. If you are still experiencing this error, please comment with the requested information.

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answered Sep 13 '16 at 05:23 PM

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