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Github not connecting

I have followed all the directions and received the first email saying that I linked the account but have not been invited by the Epic Games account in a second email. The last forum post I could find on this got solved by fixing a problem on Epic's side. Any suggestions?

Product Version: Not Selected
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asked May 11 '16 at 09:03 PM in Installation & Setup

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avatar image Doug E ♦♦ STAFF May 12 '16 at 11:56 AM

Hey ezragoss-

After linking the two accounts you should receive an email from GitHub saying that you've been invited to join the Epic Games organization. Please check your spam folder as well in case the email was accidentally filtered out. Additionally, let me know what options you see available when you following this link:


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Hi ezragoss,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

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answered May 16 '16 at 08:12 PM

avatar image doctord88 Feb 22 '18 at 04:29 PM

I have the same issue. I did not receive any email from github (I even checked the spam folder).

avatar image mavera3 Feb 22 '18 at 06:24 PM

I have this same issue as well. Epic games account created yesterday and immediately linked my github account. After several hours I never got the github email to associate the epic games organization so I read an older post on here mentioning erase the github username and then adding it back on my epic games account settings. This did not work either.

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