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Can't update UT due to launcher crash. What's being done to solve this?

There's an update for Unreal Tournament that I'm trying to download. But after about 2 - 3 minutes the Epic Games launcher crashes with the following:

MachineId:8D76C90C4079D6D843010E8A6709052D

EpicAccountId:3892e9506e124af7a6771f3345efa6b9

You do not have any debugging symbols required to display the callstack for this crash.

I was just wondering what's being done to solve this problem.

Product Version: Epic Games Launcher
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asked May 16 '16 at 04:50 PM in Installation & Setup

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Captain Biscuits
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Hello Captain Biscuits,

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!

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answered May 16 '16 at 04:51 PM

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