GoolePlay Game Incompatible With My Device?
So I was checking out my game on the GooglePlay website, when I noticed that the website informed me, my device was incompatible. The same device I used to build and test the game on. I was able to downloaded my own game on GooglePlay while it was still in testing, and I can download it from the App Store app on my phone. But download it from the website now that it's on sale, not to mention, it wants me to pay for my own game. I have a Motorola Moto E, but GooglePlay refers to it as a AT&T Motorola XT1021. The compatibility list for my game shows almost all devices supported, and all Moto E devices are supported. and the XT1021 doesn't show up on the list anywhere. So I'm at a bit of a loss as to what's wrong. The game can clearly be installed and run on my device, but I just can't pay for or download it from the actual website now.
I suppose this wouldn't be much of an issue, as I can still put it on my phone. But I'm more worried that other people will have this problem with my game. Here's a link to it: https://play.google.com/store/apps/details?id=com.stoicherostudios.ebextrabearrestrial I'm in no way asking you to but and download it, more just curious if it says your device is compatible. As I don't have other devices to test it on.
If anyone might have a clue why my device, or possibly other devices could be excluded from the GoolePlay website. It would mean a lot for any information you could lend. Please and thank you.
asked May 26 '16 at 03:36 AM in Packaging & Deployment
Hey Valmont Deimon,
We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.
answered May 31 '16 at 02:43 PM
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