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How do I delete my Unreal account?

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asked May 12 '14 at 09:06 PM in Legal & Licensing

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Vinicius
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avatar image Stephen Ellis ♦♦ STAFF May 12 '14 at 09:48 PM

Hi Vinicius,

Can you please let us know why you would like to delete your account? Are you only trying to cancel your payment?

Thanks

avatar image Vinicius May 14 '14 at 02:48 AM

was canceled because paying $ 19 but still debiting the account and my father is furious with you.

avatar image EliReyes31 May 24 '18 at 04:41 PM

i need my account delete i have a xbox account to connect it but its say i have one create i didnt i dont know y its say that

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1 answer: sort voted first

I am very sorry to hear about that. If the subscription was canceled then it certainly should not have occurred again. Please contact our billing department at the following email address, explain the situation, and they will be happy to fix everything for you.

billing@unrealengine.com

Cheers

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answered May 14 '14 at 12:23 PM

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Stephen Ellis ♦♦ STAFF
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avatar image Vinicius May 14 '14 at 06:28 PM

Ok, tanks.

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