UE4 Marketplace still asking for subscription after paying
i have subscribed for ue4 and dowloaded the source code from github. when i go to the marketplace to download something it say subscribe to download even thogh i logged in with my paid account. is there any way i can download it from someware else?
Our accounts department has looked over your account, and they do not see it as being active, or with any sign of payment history. This would certainly explain why you are unable to download content.
If you feel this is in error, please discuss this with our accounts department by sending them an email at:
If you have a record of payment, you may wish to be ready to provide that.
answered May 15 '14 at 02:18 PM
Stephen Ellis ♦♦ STAFF
Try restarting the Launcher or hiting "Verify install". Or try opening after selecting a newer version of the engine that has been released and installed (this happens or at list happened for some time if you tried to download Elemental Demo with 4.0.2 instead of 4.1 selected).
answered May 13 '14 at 11:47 AM
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