Epic Games Lancher Wait message?
So I've had this error on several occasions and it's really baffling because it only happens when no internet connection is present. As in either there is no WiFi, or no Ethernet cable is plugged in.
The oddest part is that the error message acts like it is connected to the internet and it makes you wait 2 minutes because it thinks that there are too many people trying to log into their accounts. And you can't choose "Offline" mode because the error message prevents you from doing so by overlapping the Offline option.
As you can see in this image, I have no internet that can be used. However the Launcher acts like it's still seeing the Epic user server and gives a message stated that user access is limited. You can also see that anything behind the error message cannot be operated, including the button for Offline mode.
However when a internet connection is present and being used, this error message is not shown and thus the user does not have to wait 2 minutes just to get into the main Launcher screen.
I find this really weird and also a giant problem when you want to use the Launcher with no internet connection, but you can't choose Offline mode and are required to wait because an error popped up when it shouldn't even be present. It's like the Launcher thinks it has communication with the User database server and it's being told by the server that user access is limited, thus forces the user to wait when they shouldn't even have to.
Unless this is intended (which makes absolutely no sense if it is), this is a really big issue and bug from what I can tell. Helpfully it can be fixed with a simple Launcher patch.
asked Jun 04 '16 at 08:52 PM in Installation & Setup
I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!
answered Jun 06 '16 at 08:39 AM
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