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[Closed] Game Closes on Taking Screenshot

I'm trying to take screenshot of resolution 9600x5400 in packaged game.

When I take screenshot from command line, After sometime it will close the game without any prompt.

My Configuration is:

Processor : Intel Core i3- 2.1 GHz

RAM: DDR3- 4 GB

Graphic card : Nvidia Geforce 410M, 512 MB

Product Version: UE 4.12
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asked Jun 09 '16 at 01:47 PM in Bug Reports

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L34D3R
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The question has been closed Mar 10 '17 at 04:36 AM by L34D3R for the following reason:

The question is answered, right answer was accepted


1 answer: sort voted first

Hi L34D3R,

Your machine is below our recommended specs. Unfortunately, we cannot guarantee a satisfactory experience with your hardware. You can find our recommended specs here:

https://wiki.unrealengine.com/Recommended_Hardware

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answered Jun 09 '16 at 02:01 PM

avatar image L34D3R Jun 09 '16 at 03:56 PM

Hi Adam,

I already developed game on high configuration PC (matched with recommended hardware that you mentioned).

I am testing my developed game on above laptop. I am not able to take HighResShot of 9600x5400 on this laptop.

Regards, L34D3R

avatar image Adam Davis STAFF Jun 09 '16 at 07:25 PM

Are you able to take the HighResShot on the PC that you developed on with a packaged project?

avatar image L34D3R Jun 10 '16 at 05:05 AM

Yes, I do.

avatar image Adam Davis STAFF Jun 10 '16 at 04:55 PM

have you tried taking a lower resolution screenshot with the computer that is having trouble?If it works without problems on a computer that meets our recommended hardware specs, this is likely not a bug but a limitation of the computer in question.

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