I can't run UE4, there is something wrong :(

I try to run UE4 but when am at the editor and I try to start creating, I see statement which says that program stopped working, because there is a problem. Windows System will close the program and will inform me when he will be able to run. (its in Polish so I don’t post a screen here) I switched off my firewall, checked connection and tried on other account, but not working. Sorry if there is something wrong, my english isn’t perfect.

Please, help me! ;_;
Best Regards

Hi ,

  • Please post a copy of your DXDiag
  • What version of Windows are you running?
  • What antivirus are you running?
  • Are you running UE4.12 from the Launcher? or from Source?
  • If you are running the Launcher, try installing an earlier version of the Engine in the Library tab (ie.4.11, 4.10 etc.)

Please provide the above information and try the above troubleshooting steps above. Let us know if you can open an earlier version.

Thanks,

.

Hi ,

Since we have not heard back from you in a few days, we are marking this post as “resolved” for tracking purposes. However, if you are still experiencing a problem launching the editor, please respond with the requested information and we will continue to investigate.

Thanks,

.