No answer from Marketplace in 2 weeks

Community Marketplace
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1

Hello,

I have submitted some content to the unreal marketplace. Two weeks ago I received and E-mail saying that my content was in order, and that I would receive another E-mail regarding the scheduling of the release date. Since then I have not gotten any response. I have sent an E-mail to the marketplace support, and have not gotten any response from them as well.

Is this normal?

Thanks.

2

Hi there,

Can you please provide me with the e-mail you’ve sent your message from? We’ll make sure we shake this loose. I’m very sorry for the inconvenience here.

Thanks,

Stephanie

3

udkap@outlook.com