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packed VR game crash right after launch

HI all,

My VR project is working fine when I do VR preview in the editor, and it packs OK for win 64.

I'm using the Truesky plugin, Razer hydra plugin and Ramas Victory plugin in engine version 4.11.2. I'm maually copying across the various plugin files as required to my build folder.

trying to run the packed .exe my game opens and crashes right away. I have successfully been able to build from this project before but I've added and changed quite a bit since the last build so it's tricky to pinpoint the problem.

the log file from the crash is attached, hopefully someone can steer me in the right direction? Thanks!

link text

Product Version: UE 4.11
flakjack.log (22.3 kB)
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asked Jun 26 '16 at 09:03 AM in Packaging & Deployment

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avatar image Rudy Q ♦♦ STAFF Jun 28 '16 at 05:46 PM

Hello sandmeister,

I have a few questions for you that will help narrow down what issue it is that you are experiencing.

Quick questions:

  1. Can you reproduce this issue in a clean project with no 3rd party plugins?

  2. If so, could you provide a detailed set of steps to reproduce this issue on our end?

  3. Could you provide screen shots of any blueprints that may be involved with this issue?

Note: We do not provide support for unofficial plugins and you will need speak with the plugin creators for further assistance.

avatar image sandmeister Jun 28 '16 at 09:37 PM

Thanks Rudy,

I'm going to strip things down and gradually add the various components into an empty map, trying to isolate the problem.

I thought I would post the log just in case the answer was obvious to someone more familiar with crash logs.

If I still can't work it out I'll follow the steps you outlined. Thanks :)

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1 answer: sort voted first

I think I've narrowed it down to Truesky. If I remove the truesky actor from my level, the build of the game does not crash.

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answered Jun 29 '16 at 09:01 AM

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avatar image Rudy Q ♦♦ STAFF Jun 29 '16 at 05:10 PM

Hello sandmeister,

Thank you for the update. I am happy to hear that you were able to narrow things down enough to prevent the crash. I will be converting your last comment to an answer. If you end up with more information on the issue that you are having, as it pertains to a solution please feel free to post that information for others.

Make it a great day

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