Opening editor freezes at 83% after memory crash

Hi,

The other day I attempted to open a memory-intensive project on a laptop with 4GB of RAM. My laptop ran out of memory before the opening and shader compiling completed and my system force-closed the editor with the loading screen around 95%. Before attempting to open that project, the UE4 ran successfully on my laptop; I had been using it regularly for about a month. After the memory error, I cannot open any project or the editor. It always freezes at 83% (the “…” no longer moves) and I have to eventually kill the process. The Unreal Engine process also seems to stop doing things at this time, only using a small amount of memory and almost no disk usage. This is not only true with my launcher-downloaded build of the engine, but also a custom build from source using Hairworks. I have tried uninstalling and reinstalling both the launcher and the 4.11 engine, but I still end up with the same problem - I can’t get any project or editor build to open without the loading screen freezing up. I’ve left the process running for at least an hour and it still stays at 83%.

Any help would be greatly appreciated.

Hey geoffrey1218,

Can you launch the editor with the “-log” argument? Let me know what the log says when it reaches 83%.

I attempted to launch the editor with “-log” and for some reason it successfully opened after that. I’ll post an answer detailing what I did that might have fixed it.

Attempting the open the editor this morning with “-log” from the command line resulted in a successful open. The only untested thing I did was installing 4.12 last night in case I couldn’t get 4.11 to work. Maybe that install corrected something that was preventing 4.11 from opening. Previous reinstalls of 4.11 didn’t help the problem, at least not by themselves. If I run into the problem again, I’ll make a separate post on AnswerHub with the info from “-log”.

Thanks geoffrey. I can’t say I know why this would have happened in the first place. Let me know if you run into this again.