Unreal Engine 4.12.5 Install Stuck On "Please Wait"

I have just downloaded Epic Games Launcher and am using it to install Unreal Engine 4.12.5, but whenever I go to the Library, I am greeted by “Please Wait…”. I have been waiting for about 30 minutes now and nothing has happened. If you could give me some insight on the matter, I would greatly appreciate it.

(I have also restarted Epic Games Launcher multiple times but nothing else has happened)

Hello,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!

Have a great day