Trouble Downloading Unreal Engine 4

I am unsure if this is the correct place to post this, but I seem to be unable to download UE4. I have tried several times over a period of months, but invariably I end up turning off my computer a few days after starting the download due to storms … And I’m still at 3%. All other downloads (such as Steam) work perfectly. Unreal does not. When downloading the launcher or launcher updates the download percentage wobbles back and forth, often dropping drastically (ex: 10%). I have tried solving this multiple times and multiple ways. I did eventually succeed in downloading the launcher (quite a while ago) and found I was utterly unable to download UE4 itself, as mentioned above. Help would be much appreciated

Hello,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!

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