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Can't play build on my computer 20/21 of the time

Almost Every time I try to play a build on my laptop it crashes. But on my desktop0computer it seems to work fine.

(When the checkbox " include the Debug files" in project Packaging remain unchecked, I get the following message : You do not have any debugging symbols required to display callstack for this crash)

I get the following message when I include Debug files in project Packaging (Project Settings) :

Access violation - code c0000005 (first/second chance not available)

""

NahimicMSIOSD

d3d11

d3d11

d3d11

UE4Game!FD3D11DynamicRHI::RHIAsyncCreateTexture2D()

UE4Game!FCreateTextureTask::DoWork()

UE4Game!FThreadStats::FlushRegularStats()

UE4Game!FAsyncTask::DoWork()

UE4Game!FScopeLock::~FScopeLock()

UE4Game!FAsyncTask::DoThreadedWork()

UE4Game!FQueuedThread::Run()

ntdll

::: Update Thursday 20h42 ::::

It appear that the laptop play only builds for 64 bits (Windows)

The crashes only happens when I try to play a 32bits version...

I think it must be some kind of gaming optimisation software that conflict with 32bits logiciels.

Product Version: UE 4.10
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asked Jul 14 '16 at 01:30 PM in Bug Reports

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OmniProgrammerCE
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avatar image Sean L ♦♦ STAFF Jul 14 '16 at 02:13 PM

Hello,

  • Please provide the logs from the Saved->Logs folder after the crash occurs.

  • Please provide your Machine ID from the Crash Reporter window and ensure to hit Send & Close on the report.

  • Please provide your dxdiag.

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Hello,

I am marking this topic as resolved for tracking purposes, as we have not heard from you in a few days. If this issue persists, feel free to respond to this thread. For any new issues, please create a new Answerhub topic.

Have a great day

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answered Jul 22 '16 at 04:59 PM

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Sean L ♦♦ STAFF
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