Download of UE4 Crashes in the Begining

Guys, the problem is , I downloaded the launcher of Epic Games , all right , so i start download the Unreal Engine 4:12 on my PC. I start the download , and shortly after he crashes and do not know why , there I start to download again and crashes again, if anyone can help me , thank you !!

Hello,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!

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