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Anyone else from Mexico and a Banamex Debit card having problem subscribing?

Hey guys I been trying for over 2 weeks to obtain unreal engine. However, the payment is always declined. I have sufficient funds, I have no problem with paying online for cinema, Steam, World of Warcraft or paypal. Only Unreal Engine.

I am in Mexico, and I am trying to use my debit card by the bank Banamex (It's a visa). I was wondering if anyone else had the same problem as me and some possible solutions.

I already tried the following:

  • Contacting billing support. They told me they don't have records of any attempts tried.

  • Disable AdBlock.

  • Extension on Google Chrome Use

  • Internet Explorer My brother's debit card (Also by Banamex) (With his permission, obviously)

If anyone from Unreal Engine is here, please hurry with PayPal! This is time I could be getting myself familiar with the engine that is being lost!


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asked May 18 '14 at 04:45 PM in Legal & Licensing

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I used EntroPay which is a virtual credit card. It worked.

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answered Jun 14 '14 at 06:35 PM

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