Hello all, for a long while I’ve been using the Epic Games Launcher to play and update Paragon (my favorite MOBA and the only one I play) but starting 2 weeks ago the launcher itself stopped working. Every time I tried using the thing it said there was corrupt data. I’ve tried nearly everything on this site http://help.epicgames.com/ but nothing has worked, nor has anything the support staff through email has suggested. I was hoping posting it here would get me to more people and people who have the answers.
I play on Windows 10 and have been the entire time I’ve used the launcher.
Also I swear, the words “Corrupt data found, please verify your installation” are engraved in my brain.
I’m sorry but none of those solutions on http://help.epicgames.com/ worked for me, and I’ve been in an email conversation but non of the solutions they provided worked for me either. Was hoping there would we users here who’ve had experience with the issue.
Hello,
I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!
Have a great day
We’ve moved all launcher support off of Answerhub so that we can provide a greater focus on it separately. I’m sorry to hear that none of the suggestions they have provided are working for you, but continue to update the email thread with any additional information and they will get back to you with a solution as soon as possible.
If any users have experienced this, feel free to post a comment to reopen this thread and post your solution.
Thanks!