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Epic Launcher Freeze (Win10)

So, this one is very easy to replicate, I can probably even just record it on OBS, once I open the launcher, and usually after I open up a project, sometime later (seemingly random), the launcher freezes, but it doesn't allow for a close when you right click on it in the taskbar. Via Task Manager, I can see it guzzling memory and cpu resources, but for what, who knows? And Task Manager, End Task, is the only way to kill it. Then, I am able to just reload Launcher, but again, it dies. Why no love. (Also, I can confirm, this has been happening to other Unreal Slackers in chat) It's been happening for awhile now, maybe 2-3 weeks. I've just been dealing with it.

Product Version: UE 4.12
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asked Jul 20 '16 at 02:54 PM in Bug Reports

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avatar image VictorBurgos Jul 20 '16 at 07:14 AM

Oops, put it in 4.12 instead of Launcher ah wells.

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I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the "Email Us" button under the "Contact Us" section. Thanks!

Have a great day

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answered Jul 20 '16 at 03:18 PM

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Sean L ♦♦ STAFF
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