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Marketplace content download initializes then cancels

Hello.

Everytime I try to download the Universal Sound FX content from my Vault, it appears as "Queued", then for half a second flashes as "Initializing" and then the button reverts back to "Add to Project". I cant Remove Local Content or anything because the drop down arrow next to the button is grayed out. I've tried signing out and then back in, and my launcher is up to date. All other marketplace content works fine, except this one.

Thanks in advance.

Product Version: UE 4.12
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asked Jul 22 '16 at 03:21 AM in Marketplace

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Artistical
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avatar image Adam Davis STAFF Sep 09 '16 at 07:15 PM

Hi Artistical,

I apologize for the delayed response. Are you still experiencing this error?

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I am marking this as answered for tracking purposes. If you are still experiencing this error, please comment with the requested information.

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answered Sep 13 '16 at 05:23 PM

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I would contact Marketplace Support. They should be able to clear up the issue.

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answered Jul 24 '16 at 09:40 PM

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InfuseStudio
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