Merge GC clusters crashes game on mobile

Development Platform & Builds Mobile
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1

When I check Project Settings → Garbage Collection → Merge GC Clusters game crashes on Android & iOS without any errors in output logs.

2

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In order to better assist you, I’m going to need for you to provide me the logs from your mobile devices.

Android

  • Attach your phone to the computer
  • Go here: C:\android-sdk-windows\tools
  • Open up Monitor.bat
  • Launch the program and save the logs

If you cannot get Monitor.bat to open, please go to:

  • C:\android-sdk-windows\tools\lib\monitor-x86
  • Open up Monitor.exe
  • Follow the instructions above

iOS Windows:

  • Open iPhonePackager (Engine/Binaries/DotNET/IOS)
  • Select a uproject file (Optional)
  • Select the Advance Tools tab
  • Select Other Deployment Tools…
  • Select Backup Documents…
  • Select the IPA for the game you wish to get a log for
  • The documents directory data will then be copied to Engine/Binaries/DotNET/IOS/IOS_Backups or GameDir/IOS_Backups if a uproject was selected
  • The log can then be found at IOS_Backups/Game/Saved/Logs

iOS Mac:

  • Open Xcode (Install Xcode if you have not already)
  • Open Window|Devices
  • Select the device you want to get the log off of
  • Select the app you want to get the log from
  • Select the gear icon under the app list
  • Select Download Container
  • Select a location for the container file
  • Navigate to the file via Finder
  • Right click and select Show Package Contents
  • Navigate to the location of the log (AppData/Documents/Game/Saved/Logs/)

Make sure that you highlight all of the logs, because they do not save unless they’re highlighted.

Thank you!