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Tried to install reflections project but can't, why is that the case?

The subway reflections project is free but when you on the epic games launcher and you try to install the project of the reflections, it doesn't install. Does nothing.

Product Version: UE 4.9
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asked Aug 17 '16 at 02:46 PM in Marketplace

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Jamesrigby777
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avatar image tetsumi96 Aug 17 '16 at 02:52 PM

I see you are using UE 4.9. Try updating to 4.12 first.

avatar image Ant.IAm Aug 17 '16 at 03:12 PM

What do you mean? Do you click the install button and it does nothing?

avatar image Reubitron STAFF Aug 18 '16 at 05:13 PM

Hi Jamesrigby777, when you are in the Unreal launcher, are you receiving any other buttons than the one shown in the image below? alt text

reflectionpic.png (654.8 kB)
avatar image Reubitron STAFF Aug 23 '16 at 08:15 PM

Hi Jamesrigby777, Just wanted to update the thread again to see if you are still having issues with this item. If you have any questions or concerns, please write back within this thread.

Thanks!

Reubitron

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Hi Jamesrigby777,

We have not heard from you in quite some time. I am marking this as answered for tracking purposes. If you are still experiencing this error, please comment with the requested information.

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answered Sep 09 '16 at 07:29 PM

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