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UE4 Crashing on Startup

Crashes on startup while starting from Games Launcher. I am using UE4.12.5. Switched to "aero" mode in Windows 7 Pro for better results with HTC Vive headset frame rates.

Product Version: UE 4.12
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asked Aug 24 '16 at 03:56 PM in Bug Reports

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AEGCW
11 1 5

avatar image CleanCut Aug 24 '16 at 04:17 PM

Does the crash reporter launch? What error output do you actually see?

avatar image Sean L ♦♦ STAFF Aug 25 '16 at 02:54 PM

Hello,

Just to elaborate a bit on CleanCut's questions:

  • Is it crashing when attempting to open a specific project, or the project browser itself?

  • Are you able to create a project? If so, try launching it from the .uproject file located in the project directory.

  • Are you getting a crash reporter window? If so, please provide your Machine ID and ensure to hit Send & Close on the report.

Thanks

avatar image AEGCW Aug 25 '16 at 04:36 PM

Sean Flint:

Launcher opens Project browser opens Specific .uproject file crashes Creating a new project file also crashes

Log and event files attached.

Thanks for your help in advance.

UGH

Art Garcia AIA NCARB | CollinsWoerman | t: 206.245.2073 | www.collinswoerman.com Please consider the environment and print responsibly. Twitter Facebook LinkedIn

avatar image Sean L ♦♦ STAFF Aug 25 '16 at 07:53 PM

Thanks for the information.

  • Are you getting a crash reporter window? If so, please provide your Machine ID and ensure to hit Send & Close on the report.

  • Also, please grab the logs from one of the project's Saved->Logs folder as well.

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1 answer: sort voted first

Hello,

I am marking this topic as resolved for tracking purposes, as we have not heard from you for a few days. If this issue persists, feel free to respond to this thread. For any new issues, please create a new Answerhub topic.

Have a great day

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answered Aug 30 '16 at 12:58 PM

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Sean L ♦♦ STAFF
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